Icon Casona 1900 Hotel Madrid

Great boutique hotel with excellent location near shops, museums, and Madrid's historic center. Personalized attention from friendly and competent staff. Impressive breakfast buffet and hot options. Comfy bed and fantastic shower.

Nothing.

The hotel is located in a very quiet yet upscale neighborhood, just outside of the city center. It is close to everything in Madrid and in a busy area like Salamanca. The rooms are spacious and beautifully decorated with high-tech amenities. The staff is extremely friendly, helpful, and knowledgeable. The breakfast is excellent, with a wide variety of choices and great service. The hotel also offers a complimentary residents lounge and a soon-to-be-opened roof terrace bar.

One negative aspect mentioned in a review is that some rooms on the ground floor may be slightly disturbed by noise.

I thoroughly enjoyed my stay at this hotel. The cleanliness of the room was impeccable, and all the necessary facilities were provided. The hotel's location in a very nice neighborhood allowed for easy access to various attractions and amenities. The staff were incredibly helpful and went above and beyond to ensure my stay was perfect. The breakfast served at the hotel was of excellent quality, with a wide variety of choices available.

Nothing I didn't like to be fair.

We had a fantastic stay at Icon! The room was incredibly comfortable, with a bed that was even better than my own at home. The hotel's location in a quiet neighborhood was perfect, and we appreciated the convenience of nearby shops and restaurants. The staff were friendly and helpful, always willing to go the extra mile. The high-tech touches in the room added a modern and luxurious feel. I highly recommend this hotel for a wonderful stay in Madrid!

Great room with large balcony/terrace. Conveniently accessible by public transport. Calm street and good soundproofing for a good night's sleep. Excellent staff. Modern room facilities, including USB charging and free WiFi. Upscale location with shopping and restaurants nearby. Magnificent rooms with views and super clean. Live music and amazing drinks at the terrace restaurant.

I had a fantastic stay at this hotel in the heart of the business district. The location was perfect for my business needs, and I found the service to be top-notch, with room service, dry cleaning, and even bicycle hire available. The housekeeping staff did an excellent job making sure my room was spotless every day, and I appreciated the laundry service. I was pleasantly surprised to be offered a welcome drink upon check-in, and I found the tours/ticket assistance to be incredibly helpful during my stay. The room itself had all the amenities I needed, including a sitting area, in-room safe, and soundproofed walls, so I slept soundly each night.

I would recommend this hotel to anyone looking for a luxurious and comfortable stay.

Welcoming staff: the hotel staff, including the owner, were incredibly friendly and made me feel at home. They provided excellent service and were always willing to help.

Dirty floor and confusing facilities: I was disappointed to find that the floor in my room was not clean. the facilities, although high tech, were difficult to use and understand.